Unitek instructor reviews the system hardware for an IT network with two students

Information
Technology (IT)
Program

Accelerate your career in the fast-growing field of IT

An increased emphasis on cloud computing, mobile computing, big data, and the “Internet of Things” is fueling demand for a new generation of skilled and certified IT professionals. Information Technology professionals are responsible for troubleshooting the day-to-day software, hardware, and security problems users and businesses encounter. If you’re a fast learner, critical thinker, and like solving complex problems, IT support could be a rewarding career for you.

Unitek College Information Technology Program

The Unitek College Information Technology Program teaches the fundamentals of computer technology, including the support and security of networks. In addition, it prepares you to effectively analyze and troubleshoot hardware and software issues. Taught by current experts, our rigorous programs combine in-class instruction, hands-on lab exercises and 160 hours of supervised externship. This program prepares students to obtain entry-level positions in Computer System Support. Graduates receive a certificate of completion and are prepared to explain computer hardware and software concepts to a variety of audiences, work individually and in teams on IT-related tasks, and take current industry-recognized certification exams. Faculty are available to advise students seeking such professional certifications.

Demand for IT Professionals

Employment of IT Support Specialists is projected to grow 12 percent from 2014 to 2024, which is faster than the average for all occupations.1 According to the Bureau of Labor Statistics, more IT support professionals will be needed as organizations continue to upgrade and expand their computer equipment and software.

IT Professional Duties and Responsibilities Include:

Our program will introduce you to the common tools and technologies IT professionals leverage to support computer users in today’s businesses. Your job responsibilities will vary depending on your job title and the size and type of company where you work. Here is a small sample of what you could expect to do:

Computer User Support Specialist / Helpdesk Technician / Desktop Support Technician:

  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, or via telephone or electronically
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
  • Oversee the daily performance of computer systems
  • Set-up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Network Support Technician:

  • Test, troubleshoot, and evaluate existing network systems or segments of a network system
  • Perform network maintenance to ensure networks operate correctly with minimal interruption
  • Identify the causes of networking problems and document network support activities
  • Configure security settings
  • Analyze network data to determine network usage or disk space availability

Enrollment Process

To enroll in the Unitek College IT Program, a prospective student must complete the following steps:

  • Career planning session and admissions interview
  • Submit proof of high school education or equivalent
  • Entrance assessment test
  • Admissions application
  • Enrollment agreement
  • Financing arrangements and, if applicable, all documents needed to obtain an official award letter for Federal Student Aid

The Information Technology Program is available at:



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