Medical Office Administration Program Overview

Earn your diploma in as little as 9 months

Medical Office Administrators fill a unique role. Not only are they good with numbers, but they also have excellent communication skills. These healthcare professionals are typically detailed, organized, and motivated. They play a critical role in medical office management and ensure that our physician offices run smoothly.

Our hybrid-online will provide you with the necessary skills to excel as a Medical Office Administrator. Throughout our program, you will learn the fundamentals of medical terminology, medical office procedures, office computer applications, patient interaction, the laws and regulations regarding patient medical records, insurance plans and forms, and coding practices.

Let us help you embark on the career journey of a lifetime. To get started, submit a contact-request form today.

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This school has some of the best teachers I have ever experienced. The curriculum is challenging and they recognize those who work hard.

- Darnesha M. (MOA Program Graduate)

Frequently Asked Questions

What you need to know

Aspiring Medical Office Administration students are welcome to enroll at any one of our campus locations in California:

Medical Office Administrators organize and manage health information data. They are responsible for maintaining the quality, accuracy, accessibility, and security of this information (i.e. paper files, electronic systems, etc.). According to the U.S. Bureau of Labor Statistics (BLS), Medical Office Admins use various classification systems to code and categorize patient information. They do this for insurance reimbursement purposes, for databases and registries, and for the maintenance of patients’ medical histories.

Medical Office Administrators perform administrative tasks, whereas Medical Assistants perform both administrative and clinical tasks. Below are the different administrative duties that are typically completed by these professionals:

Medical Office Administrators

  • Perform opening and closing office procedures
  • Manage medical records
  • Create electronic health records
  • Assign insurance codes for medical diagnoses and procedures
  • Process insurance claims
  • Perform entry-level bookkeeping and accounting procedures

Medical Assistants

  • Answer telephones
  • Schedule appointments
  • Greet patients
  • Update and file patient charts
  • Order supplies
  • Arrange for hospital admission and laboratory services
  • Handle billing, collections, and bookkeeping

Medical Office Administrators can work in a variety of settings. They include:

  • Physician offices
  • Private health care facilities
  • Industrial firms requiring health care personnel
  • Hospitals
  • Hospital clinics
  • Laboratories
  • Health industry providers
  • Independent clinics private duty

According to the BLS, the widespread use of electronic health records will lead to a greater need for technicians to manage information in every area of the healthcare industry. In addition, they expect cancer registrars to be in high demand. As the population ages, there will likely be more special purpose registries because various illnesses are detected and treated later in life.

Though it often depends on the location and employer, Medical Office Administrators earn an average salary of $48,270 as of May 2020. The highest 10 percent earned up to $73,370 per year, or more.

Please note that wage data provided by the Bureau of Labor Statistics (BLS) or other third-party sources may not be an accurate reflection of all areas of the country, may not account for the employees’ years of experience, and may not reflect the wages or outlook of entry-level employees, such as graduates of our program. (accessed on 11/15/2021)

Typically, Medical Office Administrators need to obtain a postsecondary certificate to enter the profession, though some might need an associate’s degree. The BLS has stated that both certificate and associate degree programs usually include courses in medical terminology, anatomy and physiology, communication, health data requirements and standards, classification and coding systems, healthcare reimbursement methods, healthcare statistics, and computer systems.

In as little as 9 months, students at Unitek can complete the Medical Office Administration program with the help of expanded online training. Diploma programs in this field can usually be completed within a year’s time.

Student fees for Medical Office Administration training can vary depending on your individual situation. There are a number of financial aid options available to students. For more information, reach out to a Unitek admissions representative.

MOA Program Curriculum

Our Medical Office Administration program can prepare you for an entry-level Medical Office Administrator career in as little as 9 months. You will learn how to perform administrative tasks in a medical office, clinic, hospital, or other healthcare settings.

Our program emphasizes administrative skills, with varied instruction in general office skills, medical data processing, medical office software, principles of medical recordkeeping, clinical office procedures, communications, and other special duties in medical office administration.

By the end of our program, you will complete 25-semester credits and a 200-hour externship at a healthcare facility. Class topics include medical office administration, business practices in the medical office, health records management, medical insurance billing, medical insurance coding, and more.

 Graduates of the Medical Office Administration program are trained in:

  • Medical terminology
  • Medical office procedures
  • Medical office computers and software applications
  • Electronic health records management
  • Collection and audit of patient information
  • Assigning insurance codes for medical diagnoses and procedures
  • Health insurance claims submission
  • Entry-level bookkeeping and accounting procedures
  • CPR, basic first aid, and how to measure vital signs of patients

MOA Admissions Requirements

How do I apply?

Our admissions process is tailored to help you understand all the educational options surrounding your career goals.  Your admissions representative will guide you through every step of the enrollment process so that you feel comfortable, confident, and ready to begin your first day of classes. We also conduct a career planning session to learn and discuss your interests, goals, and career objectives.

To apply for the Medical Office Administration program, you must meet the following requirements:

  • Career planning session and admissions interview
  • Submit proof of high school education or equivalent
  • Admissions application
  • Entrance exam
  • Enrollment agreement
  • Financing arrangements and, if applicable, all documents needed to obtain an official award letter for Federal Student Aid
  • Submit proof of vaccinations

I just finished my Medical Office Administration classes and it was only 9 long months! The staff are angels, helpful, and have your back to make sure you stay on the right track. If I decide to further my education I will be going back to Unitek College.

- Scarlett P. (MOA Program Graduate)

MOA Campus Locations

Contact any of our campuses to learn more about how to become a Medical Office Administrator or to enroll in the program.  Your future starts at Unitek College.

The ladies of Career Services never quit! They don’t stop working until they have sent your resume to every office they suspect may be hiring.

- Darnesha M. (MOA Program Graduate)

Tuition & Financial Aid

Out-of-pocket costs for our Medical Office Administration program can vary depending on your situation. There are various financial aid options available to eligible students. Our financial aid team is ready to help you develop a financial plan specifically tailored to your educational goals.

Our financial aid options can cover many college expenses, such as:

  • Tuition
  • Books
  • Transportation
  • Computer equipment
  • Room and board
  • Living expenses

Please visit the School Catalog for more details

Medical Office Administrator Career

Duties & Responsibilities

Medical Office Administrators (MOAs), or medical records technicians, are the unsung heroes who provide behind-the-scenes support in many healthcare settings. It’s their job to help medical offices run smoothly. Medical Office Administrators are often the first and last face a patient will see during their visit. They work in various healthcare settings, including physician offices, hospitals, clinics, health industry providers, private healthcare facilities, and more.

Medical Office Administrators are multi-competent health professionals who play a vital role in the organization and management of data in a medical office. Medical office administrators utilize several systems to code and categorize patient information for insurance reimbursement, databases, registries, and patient medical histories. Their duties vary according to state law but may include any of the following job requirements:

  • Perform opening and closing office procedures
  • Manage medical records
  • Create electronic health records
  • Assign insurance codes for medical diagnoses and procedures
  • Process insurance claims
  • Perform entry-level bookkeeping and accounting procedures

Salary & Job Outlook

The Medical Office Administration profession can lead to a steady source of income. The Bureau of Labor Statistics (BLS) reports that the average salary of Medical Office Administrators is about $45,000. At the same time, those in the top 10th percentile can earn as much as $73,000 per year or more.

Upon completing your MOA training at Unitek, you will be prepared for employment in the healthcare field. Demand for Medical Office Administrators is expected to grow 9 percent from 2020 to 2030, much faster than the average for all occupations. According to the BLS, as the baby-boomer population ages, demand for preventive medical services will increase. In response, doctors will hire more Medical Office Administrators to perform administrative duties, allowing the doctors to see more patients.

To learn more, click here to view our comprehensive career guide on how to become a Medical Office Administrator.

Please note that wage data provided by the Bureau of Labor Statistics (BLS) or other third-party sources may not be an accurate reflection of all areas of the country, may not account for the employees’ years of experience, and may not reflect the wages or outlook of entry-level employees, such as graduates of our program. (accessed on 11/15/2021)

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MOA Program Accreditation

Unitek College is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).

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