two Unitek students review simulated patient files and insurance paperwork as instructor explains the process

Medical Office
Administration

Prepare to excel as a
Medical Office Administrator

Medical Office Administration Program Overview

Medical Office Administrators fill a unique role. Not only are they good with numbers, but they also have excellent communication skills. These healthcare professionals are typically detailed, organized, and motivated. They play a key role in medical office management and ensure physician offices run smoothly.

Unitek College offers a Medical Office Administration program that equips students with the skills they’ll need to excel as Medical Office Administrators. Throughout this program, students will learn the fundamentals of medical terminology, medical office procedures, office computer applications, patient interaction, the laws and regulations regarding patient medical records, insurance plans and forms, and coding procedures.

Certification Advising
Employment Assistance*
9 Month Program

What you need to know

Frequently Asked Questions

What is Medical Office Administration?

Medical Office Administrators organize and manage health information data. They are responsible for maintaining the quality, accuracy, accessibility, and security of this information (i.e. paper files, electronic systems, etc.). According to the U.S. Bureau of Labor Statistics (BLS), Medical Office Admins use various classification systems to code and categorize patient information. They do this for insurance reimbursement purposes, for databases and registries, and for the maintenance of patients’ medical histories.

What is the difference between a Medical Assistant and an Office Administrator?

Medical Office Administrators perform administrative tasks, whereas Medical Assistants perform both administrative and clinical tasks. Below are the different administrative duties that are typically completed by these professionals:

Medical Office Administrators

  • Perform opening and closing office procedures
  • Manage medical records
  • Create electronic health records
  • Assign insurance codes for medical diagnoses and procedures
  • Process insurance claims
  • Perform entry-level bookkeeping and accounting procedures

Medical Assistants

  • Answer telephones
  • Schedule appointments
  • Greet patients
  • Update and file patient charts
  • Order supplies
  • Arrange for hospital admission and laboratory services
  • Handle billing, collections, and bookkeeping

What jobs can you get with a Medical Office Administration certificate?

Medical Office Administrators can work in a variety of settings. They include:

  • Physician offices
  • Private health care facilities
  • Industrial firms requiring health care personnel
  • Hospitals
  • Hospital clinics
  • Laboratories
  • Health industry providers
  • Independent clinics private duty

According to the BLS, the widespread use of electronic health records will lead to a greater need for technicians to manage information in every area of the healthcare industry. In addition, they expect cancer registrars to be in high demand. As the population ages, there will likely be more special purpose registries because various illnesses are detected and treated later in life.

What is the salary for Medical Office Administration?

Though it often depends on the location and employer, Medical Office Administrators earn a median annual wage of $40,350 (May 2018). The highest 10 percent earned more than $66,260. Furthermore, the top earning Medical Office Admins worked in the following industries: hospitals at the state, local, and private level; professional, scientific, and technical services; administrative and support services; nursing care facilities (skilled nursing facilities); and offices of physicians.

How do I become a Medical Office Administrator?

Typically, Medical Office Administrators need to obtain a postsecondary certificate to enter the profession, though some might need an associate’s degree. The BLS has stated that both certificate and associate degree programs usually include courses in medical terminology, anatomy and physiology, communication, health data requirements and standards, classification and coding systems, healthcare reimbursement methods, healthcare statistics, and computer systems.

How long is the Medical Office Administration program?

In as little as 9 months, students at Unitek can complete the Medical Office Administration program. Diploma programs in this field can usually be completed within a year’s time.

How much is the Medical Office Administration program?

Student fees for Medical Office Administration training can vary depending on your individual situation. There are a number of financial aid options available to students. For more information, reach out to a Unitek admissions representative.

Demand for Medical Office Administrators

Employment of medical office administrators is projected to grow 13 percent from 2016 to 2026, which is faster than the average for all occupations.1 According to the Bureau of Labor Statistics, as the baby-boom population ages, demand for preventive medical services will increase. In response, doctors will hire more medical office administrators to perform administrative duties, allowing the doctors to see more patients.

Where Medical Office Administrators Work

  • Physician offices
  • Private health care facilities
  • Industrial firms requiring health care personnel
  • Hospitals
  • Hospital clinics
  • Laboratories
  • Health industry providers
  • Independent clinics private duty

Medical Office Administrator Duties and Responsibilities Include

  • Perform opening and closing office procedures
  • Manage medical records
  • Create electronic health records
  • Assign insurance codes for medical diagnoses and procedures
  • Process insurance claims
  • Perform entry-level bookkeeping and accounting procedures

Enrollment Process

To enroll in the Unitek College Medical Office Administration Program, a prospective student must complete the following steps:

  • Career planning session and admissions interview
  • Submit proof of high school education or equivalent
  • Entrance assessment test
  • Admissions application
  • Enrollment agreement

Medical Office Administration Campus Locations

Contact any of our campuses to learn more about how to become a Medical Office Administrator or to enroll in the program.  Your future starts at Unitek College.



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