Here is the second half of things that as patients we’ve done or as a nurse you’ve seen at least one hundred times. These are the stupid things that patients do that hinder getting the best care possible at the doctor’s office. As a medical assistant or LVN, it’s important to know what to look for to ensure that patients are getting the help they need.
Elizabeth Cohen, CNN Senior Medical Correspondent has written an interesting article on CNN.com that tells patients what they are doing wrong at the doctor’s office, but as medical professionals it’s also important to know what to expect from your patients.
6. Patients don’t know what medications they are taking. – This is a question that we know is going to be asked: “What medications are you currently taking?” As patients get older, the longer the list gets.
Cohen also has a good recommendation: if you take supplements, bring them in since they are not standardized prescription medications.
7. Patients leave without asking all of their questions. – Cohen states, “If a question’s in your head, ask it, even if you think the doctor is rushed. If you’re worried your headache might be a brain tumor, say it even if you think you sound like a hypochondriac.”
8. Patients don’t bring their medical records or images with them. – This one really surprised me. I assumed that with technology where it’s at, all my records would be in my file. I guess it’s better to be safe than sorry.
9. Patients are too scared to disagree with their doctors. – As a patient, I usually feel like the doctor knows best and what’s the point of arguing; is the doctor really going to change his or her mind about my condition?
“I know many of you are programmed not to question your doctor, but we can’t read your mind, so we need you to communicate,” Dr. Lissa Rankin says. “If the treatment plan I suggest doesn’t resonate with the intuitive wisdom of your Inner Healer, please tell me, instead of ignoring what I suggest.”
However, I don’t think all doctors are that easy to contradict.
10. Patients don’t comply with the treatment plan. – I think this goes back to item #2. Discuss a plan that works for you and that you will follow through with.
Now I know that these are all patient based, but medical assisting and Vocational Nursing students in the San Francisco Bay Area will see all of these inconsistencies glide through those sliding glass doors of your hospital or clinic (especially if I’m one of your patients!) As a medical professional, being the patient’s advocate and making them feel comfortable in the exam room are two ways to ensure that you are getting their full information. Also, when booking appointments or follow up visits, giving advice like writing down a pain journal or bringing in medical images or medications can help patients to be more aware.
To read the complete article mentioned in this post, please visit