If recent product launches are any indication, more pharmacy customers may soon be getting their prescription alerts in digital-based formats. In a press release issued August 4, Acclaim Telecom Services, a leading speech-recognition communications company, announced the upcoming release of their Smart Mobile RX application for smartphone and email users.
The Dallas-based company designed the application for use by pharmacies that are currently on their Enterprise Pharmacy System and PDX Pharmacy System brand prescription filling software. Participating pharmacies and related professionals, like San Francisco pharmacy technicians, can use the Smart Mobile RX app to notify customers, via email or rich-text format messages, of important services like medication refills.
Made for use with almost any kind of email client or smartphone, the soon-to-be released technology can also be applied to traditional phone messages. The versatile new product will be introduced at the National Association of Chain Drug Stores’ (NACDS) Pharmacy and Technology Conference, August 28-31 in San Diego, California.
James Davis, President of Acclaim Telecom Services, Inc., shared his enthusiasm for the product on the Aug. 4 announcement:
“Acclaim’s Smart Mobile RX allows any brand of Smart Phone, for the first time, to provide consumers with additional features through the use of a single interactive portal eliminating the need to develop separate applications for each unique mobile device. Smart Mobile RX’s feature rich message offerings save valuable time and money while enabling Pharmacy Retailers to increase store revenues,” Davis said.
Another example of mobile technology now available to Sacramento pharmacy technicians, Bay Area pharmacy technicians and other pharmacy professionals is the iPhone application and relaunched mobile site from Walgreens.
In an announcement this June, Walgreens confirmed the new and updated mobile features provide customers with text alerts regarding prescription refills and special offers. The text message technology is currently available to iPhone, Blackberry and Android smartphone users. Customers also have the option of receiving texts in English or Spanish.
In the June press release, Mark Wagner, Walgreens’ executive vice president of operations and community management, expressed his support of mobile technology.
“Text alerts are a valuable time-saving tool and the latest example of how our mobile applications are further connecting the Web to Walgreens stores and pharmacies, giving customers on-the-go convenience wherever they are,” he said.
Walgreens originally launched their mobile application in fall 2009. The revised version includes mobile prescription refill capabilities, a store locator, and the ability to browse product reviews.
For additional information on Acclaim Telecom, PDX Pharmacy Solutions or Walgreens please visit: